Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
Logistics: UPS、FedEx 、USPS、DHL
All times and dates given for delivery of the products are given in good faith but are estimates only.
Free shipping within United States.
ORDER PROCESSING TIME
- Processing Time: 1-2 Days
- Shipping Time: 5-10 Days
DO YOU DELIVER INTERNATIONALLY?
Only wihtin United States.
NOTE
We may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, please contact us at ourSupport Center
Mail: [email protected] Phone: 153-0560-9532
Return & Refund Policy
RETURN POLICY:
This return policy applies to all purchases made through https://www.discipleid.com/
Items may be returned in store or by mail to the address listed below. Returns are accepted back within 14 days of receiving your items in UNWORN and UNWASHED condition, free of damages, and must have the original tags attached. Returns are good for exchange and store credit ONLY.
Items such as intimates, face masks, jewelry, gift cards, and accessories will be FINAL SALE. All clearance items are final sale and may not be returned, exchanged or adjusted for any reason. Shoes must be UNWORN and in the original box provided. Items sent back with makeup stains, deodorant stains, pet hair, or if the item smells of smoke the item will be rejected. If you are using a discount or promotional code, you will only be credited the original amount spent with the applied code. Gift Cards cannot be returned or refunded. Because we do have limited quantities of inventory, we cannot promise a direct exchange but do promise a full store credit to find yourself something else from our store. We are flexible and do allow in store AND online exchanges. Once we have received your items, your credit or exchange will be processed and sent on a gift card via email. All online returns must include the following form properly filled out and included in your returned package:
>> Click HERE to download a return form
You will be responsible for paying for your own shipping costs for returning your items. We recommend using a trackable shipping service as we will not take responsibility for any lost or damaged packages.
If you have any questions about a return please feel free to email us at: [email protected]
All returns must be sent to following address:
Milski ’23
ATTN: Returns ORDER #
3075 Veda St, Redding, CA 96001
DEFECTIVE ITEMS:
As all of our items are inspected for damages before being sent out, any claim for a damaged or defective item must be made within 48 HOURS of receiving your packages delivery. This claim must be made via email with the following information included:
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Order # and item that is damaged
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Explanation of what is wrong
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Photo of the defective item must be attached
Please send all claims to: [email protected]
To cancel an order, please call customer support within one business hour of placing your order. Orders cannot be cancelled via email.
Customer Support 153-0560-9532 [Monday – Friday 10AM-6PM PST]